General
What is Property Desk?
Property Desk is a complete property management system that allows you to manage owners, buildings, units, tenants, contracts, and rent payments—all in one centralized platform.
It also provides powerful reporting tools to help you track income and evaluate property performance.
Who is Property Desk for?
Property Desk is ideal for:
• Property management companies
• Real estate offices
• Landlords managing multiple properties
• Administrative and accounting teams
What can I manage in the system?
With Property Desk, you can easily manage:
• Owners (Landlords)
• Buildings
• Units
• Tenants
• Rental contracts
• Rent payments (cheques)
• Financial reports and summaries
Owners (Landlords)
What information is stored for an owner?
Each owner profile includes:
• Personal and contact details
• Identification documents
• Owned buildings and units
• Portfolio insights and income summaries
How can I view all units owned by a landlord?
Simply open the Owner profile and navigate to the Units tab.
You will find a complete list of all units linked to that owner.
What is the Owner Portfolio Report?
The Owner Portfolio Report provides a quick overview of the landlord’s properties, including:
• Total number of units
• Rented units
• Vacant units
• Units under maintenance
• Units under legal status
This helps owners clearly understand the performance of their investments.
Units
What is a Unit?
A unit represents any rentable property, such as:
• Apartment
• Office
• Shop
• Warehouse
Each unit is linked to a specific building and owner.
What do unit statuses mean?
• Rented – The unit is currently occupied by a tenant
• Vacant – The unit is available for rent
• Maintenance – The unit requires repair or servicing
• Legal – The unit is under legal review or dispute
Contracts
What is a rental contract?
A rental contract records the agreement between the landlord and tenant.
It typically includes:
• Tenant details
• Unit information
• Contract duration
• Annual rent amount
• Payment schedule
Can a unit have multiple contracts?
Yes. A unit can have multiple contracts over time, but only one active contract at any given moment.
Rent Payments
How are rent payments recorded?
Rent payments are recorded through cheques linked to the rental contract.
Each cheque contains:
• Cheque number
• Due date
• Amount
• Bank name
• Payment status
What are the cheque statuses?
• Pending – Not yet processed
• Received – Collected but not deposited
• Deposited – Submitted to the bank
• Cleared – Successfully processed
• Bounced – Rejected by the bank
Reports
What is the Monthly Rent Collection Report?
This report gives you a clear view of rent activity, including:
• Total rent due
• Amount collected
• Outstanding payments
• Detailed cheque records
Can reports be exported?
Yes. All reports can be exported as PDF files, making them easy to share with owners or management.
Why are reports important?
Reports help you:
• Track income accurately
• Monitor unpaid rent
• Analyze property performance
• Provide transparency to property owners