Property Desk — User Guide

Introduction

Welcome to Property Desk, a system designed to make property management simple and organized.

This guide will help you understand how to use the system step-by-step, even if you are using it for the first time.

Property Desk allows you to manage your entire property portfolio from one place, including:

• Owners
• Buildings
• Units
• Tenants
• Contracts
• Rent payments
• Reports

Understanding the System Structure

Property Desk follows a simple structure.

1️⃣ Owner (Landlord)

An owner is the person or company that owns the property.

Each owner can have:

• One or more buildings
• Multiple units within those buildings
• Reports showing the performance of their properties

2️⃣ Buildings

A building belongs to an owner and contains multiple units.

Examples:

• Residential building
• Office building
• Commercial complex

3️⃣ Units

A unit is the individual property that can be rented.

Examples:

• Apartment
• Office
• Retail shop
• Warehouse

Each unit contains information such as:

• Unit number
• Floor
• Size
• Status (rented, vacant, maintenance, etc.)

4️⃣ Tenants

Tenants are the individuals or companies renting the units.

Tenant profiles typically include:

• Contact information
• Identification documents
• Contracts associated with them

5️⃣ Contracts

Contracts define the rental agreement between a tenant and a landlord.

A contract includes:

• The rented unit
• Tenant name
• Contract duration
• Annual rent amount
• Payment structure

6️⃣ Rent Payments (Cheques)

Rent payments are recorded as cheques linked to contracts.

Each cheque records:

• Cheque number
• Amount
• Due date
• Bank name
• Payment status

Tracking cheque statuses allows you to monitor which payments have been cleared and which are still pending.

Typical Workflow

Most users will follow this order when entering data.

Step 1 — Create an Owner

Start by adding the property owner and their contact information.

Step 2 — Add Buildings

Create the buildings owned by that landlord.

Step 3 — Add Units

Add the individual units within each building.

Set the unit status depending on its condition.

Step 4 — Add Tenants

Create tenant profiles with their contact information.

Step 5 — Create a Contract

Create a contract linking:

• The tenant
• The rented unit
• The rent amount
• Contract dates

Step 6 — Record Rent Payments

Add the cheques associated with the contract.

This allows the system to track payments and generate reports.

Using Reports

Reports help you understand how your properties are performing.

Owner Portfolio Report

This report provides a summary of the owner's properties.

It shows:

• Total units
• Rented units
• Vacant units
• Units under maintenance
• Units under legal status

This gives the owner a quick overview of their portfolio.

Monthly Rent Collection Report

This report focuses on rent payments.

It allows you to see:

• Total rent due
• Payments received
• Pending payments
• Detailed cheque information

You can filter the report by date to view a specific period.

Exporting Reports

Reports can be exported as PDF documents, which makes it easy to:

• Share with property owners
• Send to management
• Keep records for accounting

Best Practices

To keep your system organized:

• Always assign units to the correct building and owner
• Update unit status regularly
• Record payments as soon as they are received
• Use reports to monitor property performance